| Our Mission Statement: “We strive to provide an efficient and superior quality repair experience whilst maintaining the highest levels of customer service”. Customer care and attention is how we distinguish ourselves in today's market. Our levels of customer service are limitless, be it collecting and delivering cars to travelling to customers homes across the city to inspect vehicles; our staff will go above and beyond to minimise customer inconvenience. In the case of Insurance claims or claiming from other parties, let us do the hard work for you. We will administer claims from first notification all the way through to closure of claim. Our transparent and speedy claims handling process will sift through the endless red tape to speed up your claim and more importantly get you back on four wheels. Our staff process insurance claims every day of the week so we are familiar with the lengthy call queues and automated answering services. Our staff will take time with customers to explain the claims and repair process and guide them through the necessary steps to ensure the repair experience is as convenient and painless as possible in the circumstances. The good personal relationships that are established with customers are reflected in a loyal customer base and extremely high levels of personal recommendation. • Friendly, Experienced Staff Come and speak to us to find out for yourself! |
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